Official Site® | Ledger.com/Start® | Getting Started Wallet Setup

Welcome! This guide helps you get started with your Ledger hardware wallet using the Official Site® flow (Ledger.com/Start®) and general best-practices. It covers unboxing, initializing, safety tips, recovery, connecting to apps, and routine maintenance. Follow each section carefully — hardware wallets protect your crypto by keeping private keys offline.

Go to Ledger.com/Start®

What is a Ledger hardware wallet? (H2)

A Ledger hardware wallet is a small physical device that stores cryptographic private keys offline. By isolating your keys from internet-connected devices, it reduces the risk of key theft by malware, phishing, or remote attackers. Ledger devices run a secure element and require physical confirmation for transactions, making them an excellent choice for long-term custody and frequent users alike.

Why use a hardware wallet? (H3)

Important pre-setup checklist (H3)

Before you start: prepare these items

Unboxing & physical inspection (H4)

When your Ledger arrives, inspect packaging: it should be sealed, with authentic branding and documentation. Verify the device is new — no stickers, altered box, or bent connectors. If anything looks tampered with, contact the seller immediately.

First steps: Power and startup (H4)

Connect the Ledger device to your computer or phone using the included cable. The screen should light up with a welcome message and prompt to choose a PIN. Only interact with the device physically; never enter your recovery phrase into your computer or phone.

Setup flow: Step-by-step (H2)

Step 1 — Visit the official start page (H3)

Open your browser and go to Ledger.com/Start. The official site guides you through downloading Ledger Live and verifying your device.

Step 2 — Download Ledger Live (H3)

Ledger Live is the official companion app to manage accounts, install apps on your device, and send/receive crypto. Download the app only from the official link on the start page. Install it on your computer or mobile device.

Step 3 — Initialize the device (H4)

Follow the on-screen instructions on Ledger Live and the device. Typical actions:

Recovery phrase — the single most critical element (H5)

Your recovery phrase (seed phrase) is the only way to restore your wallet. Treat it like gold:

Pro tip: Ledger devices will never ask you to send crypto to "verify" your device or to enter your recovery phrase on a website. If you ever get such a request, stop and verify.

Verifying firmware & apps (H2)

After initialization, Ledger Live may prompt to update firmware. Firmware updates improve security but must be done carefully:

Installing blockchain apps (H3)

Ledger uses small "apps" for each supported blockchain (Bitcoin, Ethereum, Solana, etc.). Install the apps you need via Ledger Live's Manager.

Adding accounts and viewing balances (H4)

Once apps are installed, add accounts in Ledger Live: Accounts > Add account > follow the prompts. Ledger Live will scan the blockchain (read-only) to show balances and transaction history.

Receiving and sending crypto (H2)

Receiving (H3)

To receive funds:

  1. Open the account in Ledger Live.
  2. Click “Receive”.
  3. Confirm the receiving address on your physical device screen — the address shown in Ledger Live must match the device display exactly.
  4. Share that address with the sender or use a QR code.

Sending (H3)

To send funds:

  1. Create a transaction in Ledger Live or a supported third-party wallet.
  2. Verify the transaction details (amount, destination) on your computer.
  3. Physically approve the transaction on the Ledger device — the device signs the transaction using the private key stored inside.

Using third-party wallets (H4)

Ledger works with third-party interfaces (e.g., MetaMask, MyEtherWallet) for advanced features. When connecting:

Security best practices (H2)

Never share your recovery phrase (H3)

No legitimate support agent or website will ever ask for your 24-word recovery phrase. If someone asks, it’s a scam.

Keep firmware up to date (H3)

Firmware updates patch security vulnerabilities — install them via Ledger Live when officially available. Confirm prompts on the device itself.

Protect your PIN (H4)

Choose a PIN that you can remember but is hard to guess. Avoid writing it next to your recovery phrase.

Use separate storage for backups (H4)

Keep multiple copies of your recovery phrase in physically separate, secure locations to avoid single-point failures (fire, theft, flood).

Troubleshooting common issues (H2)

Device not recognized (H3)

If your computer doesn’t detect the Ledger:

Forgotten PIN (H3)

If you forget the PIN, you can reset the device to factory settings. However, you will need your 24-word recovery phrase to restore access to accounts.

Lost recovery phrase (H4)

If you lose your recovery phrase and cannot access your device, funds are likely irrecoverable. This is why making secure backups is essential.

Advanced tips and workflows (H2)

Use passphrase (H3)

Ledger devices support an optional passphrase (sometimes called 25th word). This creates an additional hidden wallet that is only accessible with that passphrase + recovery. Use this carefully — if you forget the passphrase, the hidden wallet is inaccessible.

Multi-device redundancy (H3)

Consider a secure multi-device strategy: for example, keep one device at home, another at a trusted location — but always ensure separate physical protections and backups.

Regular audits & small test transactions (H4)

When interacting with new platforms or addresses, send small test transactions first to confirm everything works as expected.

10 Office Links (H2)

Below are 10 Office-related links as requested. They open in a new tab.

Accessibility & privacy considerations (H2)

Accessibility: Ledger Live and device screens are designed to be usable, but if you rely on screen readers, verify compatibility and follow Ledger's accessibility docs. Privacy: using hardware wallets minimizes online exposure, but your public addresses are visible on blockchains. Consider transaction privacy techniques if needed.

Final checklist before transacting (H3)

Summary (H3)

Ledger hardware wallets provide strong protections when used correctly: initialize from the official start page, keep recovery phrases offline and secure, verify everything on the device screen, and update firmware only via official Ledger Live prompts. Follow this guide, and you’ll be well-positioned to manage crypto securely and confidently.

Quick reference — setup commands & checklist (not executable):
1. Go to: https://www.ledger.com/start
2. Download Ledger Live (official)
3. Initialize device: Create PIN → Write 24-word recovery
4. Install necessary apps via Ledger Live → Add accounts
5. For receive: Verify address on device before sharing
6. For send: Confirm transaction details on device before approval